A rugged (or ruggedized, but also ruggedised) computer is a computer specifically designed to operate reliably in harsh usage environments and conditions, such as strong vibrations, extreme temperatures and wet or dusty conditions. They are designed from inception for the type of rough use typified by these conditions, not just in the external housing but in the internal components and cooling arrangements as well. In general, ruggedized and hardened computers share the same design robustness and frequently these terms are interchangeable.
Typical environments for rugged laptops, tablet PCs and PDAs are public safety, field sales, field service, manufacturing, retail, healthcare, transportation/distribution and the military. They are used in the agricultural industries, and by individuals for outdoor recreation activities.
Virtually all rugged computers share an underlying design philosophy of providing a controlled environment for the installed electronics. The electronic components themselves may be selected for their ability to withstand higher and lower operating temperatures than typical commercial components.
They incorporate features such as fully sealed keyboards to protect against intrusion by dust or liquids, and scratch-resistant screens that are readable in direct sunlight.
Rugged units have higher prices. However, one research study found that in environments where rugged computers are commonly used, total cost of ownership was 36 percent lower for rugged notebooks and 33 percent less for handhelds and PDAs, compared to conventional non-rugged versions. The lower overall cost is due to lower failure rates, the related impact on productivity, and other factors.
A rugged laptop is built to operate reliably in dusty or wet environments and conditions. These laptops have a thicker and stronger housing compared to a regular laptop. These ruggedised laptops are mainly used for industrial, construction and military purposes. Yet a rugged laptop is able to comply with other important requirements such as high performance and governmental grade security. Rugged laptops are engineered to be mobile, they are vibration, shock, drop, dust and waterproof. Most rugged laptops are standard equipped with a strap for long-term use and comfortable travel holding. Even the modern-day rugged laptops are equipped with a serial port which is commonly used in the industrial and engineering related tasks. The levels of ruggardization are not standardized, but they are measured by various certifications such as MIL-STD-810 or ATEX.
Rugged Computing TabletA rugged tablet computer may be semi-rugged or fully rugged. The semi-rugged might have a protective case, rain-resistant body. Fully rugged tablets are engineered from the inside-out to work in extreme temperatures and other harsh conditions. They are designed to resist drops, shocks and vibrations while maintaining strength to be dust- and waterproof. A tablet has internally a solid state hard drive and no moving parts. It doesn't need a fan as a laptop requires, improving its dust and waterproofness. Many rugged ones have options such as a barcode scanner because they serve in the logistics and transport sector. The levels of ruggardization of a tablet are not standardized within the telecommunications industry, but they are measured by various certifications such as IP, MIL-STD-810 or ATEX.
A rugged smartphone has a thicker and completely sealed housing which protects it against all kinds of elements such as water, dust, shock and vibration. This kind of smartphone can be left out in a sandstorm, frozen in a blizzard or go underwater. A true fully rugged smartphone is substantially less susceptible to damage than a non-rugged smartphone. Like a rugged tablet, it typically meets IP certification and military standard specifications for dust, shock, vibration, rain, humidity, solar radiation, altitude and temperature extremes. Only a few manufactures make a rugged smartphone due to its complicated structure, different use of material and high level of quality expectation.
Some rugged smartphones have Push-to-Talk (PTT) capabilities, NFC and barcode reader functions which suit their use for industrial and construction logistics.
What exactly does "rugged" mean and how is it measured?
Per dictionary the word "rugged" is defined as "robust" and "hardy," or "strongly built and constituted." The latter is what we generally mean when we refer to a computer as "rugged." However, there are no simple, universally accepted definitions as to what makes a device rugged rather than just well built or durable. So let's take a look at ruggedness as it applies to computers. How rugged does a device have to be? What are the trade-offs in terms of cost and weight? What questions do you need to ask yourself? And where can you learn about the terminology of ruggedness?
Although there are a variety of testing methods and ratings, there is no single entity that manages, monitors, and enforces a set of ruggedness standards for mobile computers. As a result, the term "rugged" is relative. Just because a manufacturer describes a device as "rugged" doesn't necessarily mean that it fills your particular needs. Any "rugged" device has likely been reinforced to some extent and will offer some extra protection, but in order to find out you need to take a good look at it, know what the listed ruggedness specifications mean, and probably ask a number of questions.
In fairness to manufacturers, the lack of a clear definition of the term "rugged" is probably as frustrating to them as it is to customers. It makes, for example, no sense to go all out and design a device that is nearly indestructible when all that is needed is protection from a bit of occasional rain or some bumps in the road. In the same respect, if a device must survive under the harshest environmental conditions, then it better be up to the task.
With that in mind, let's consider what ruggedness really means, and what different categories of ruggedness there are. The basic purpose of ruggedization is protection from external abuse and penetration. The device needs to be able to not only physically survive punishment, but continue to function as well. Quite obviously, "abuse" is relative. Let's look at some examples. A Sony Playstation, for example, must be able to take plenty of abuse from kids without losing its ability to read a CD-ROM disk, but no one would call a Playstation "rugged." A notebook computer that does duty in a police cruiser must be able to withstand some vibration and a few bumps, handle the temperature extremes encountered in a vehicle, and generally absorb some rough handling day after day. That requires a certain degree of ruggedization, but they are minor compared to what would be required for a device that will be strapped down inside a tank. Similarly, a handheld data collection terminal used to read meter data at customer locations must be engineered to be water resistant (though not necessarily water-proof) and handle an occasional drop. One used by the US Marines, on the other hand, must be totally waterproof and able to withstand just about any torture imaginable.
Considering the above, it is easy to come to some conclusions. First, when it comes to ruggedization one size does not fit all. You need to figure out what the device needs to be protected against and then seek one that provides that protection. Second, ruggedization means extra cost and extra weight. It makes no sense to go for maximum protection with the corresponding high cost when a less extreme design will do.
So let's look at some of the questions you need to ask yourself:
Indoor/outdoor: Will the device be used outdoors or mainly indoors? Ruggedness requirements for computers used indoors are almost always less than those used outdoors.Temperature: What temperature ranges will the device encounter? A handheld like the Symbol PPT2700 has an operating range of -4 to 122 degrees Fahrenheit. That covers just about everything from a cold winter night in North Dakota to high noon in Death Valley. A Hitachi ePlate 630ETR, on the other hand, has a narrower 41 to 104 degree operating range. Only you know if that is enough or not.
Impact: What's the likelihood that the device will be dropped? From what height? And onto what kind of surface? And will those be freak occurrences or something that might happen on a daily basis?
Vibration: We don't usually think of vibration as a problem for electronic equipment, but constant exposure can damage circuits and severe connections.
Water resistance: If you use your device outdoors, will it encounter just a few drops every now and then? Will it be operated in rainstorms? Could it be totally submerged in water?
Humidity: Again, not something we usually give much thought to. But constant high humidity may wreak havoc with sensitive circuits unless they are properly protected.
Altitude: Will the device be operated in an airplane? A submarine? In high altitudes?
Sand and dust: Remember the last trip to the beach? Sand accumulates everywhere. If your computer will be exposed to sand and dust it better be protected against them.
These are just some environmental variables a computer may need protection against. Others include temperature shock, fungus, safe operation in explosive atmospheres, sudden acceleration, salt fog, gunfire, icing, and more.
Many of the answers are obvious once you think through the potential scenarios and apply some common sense. Now you're ready to look for the proper equipment for the job. And that means you have to familiarize yourself with some of the ruggedness lingo. In the United States, you will most often encounter references to MIL-STD-810, IP ratings, and NEMA protection ratings.
MIL-STD-810 goes back to December of 1961 and described "Environmental Test Methods for Aerospace and Ground Equipment." It was initially published as a svelte 66-page US Air Force document. Over the past 40 years, six revisions were written and the latest, 810F, has grown into a 540 page document. The MIL-STD, as is, provides a large number of tests and testing methods to determine the effect of natural and artificial impact on equipment. Interpreting what it all means may require a good deal of research. Product spec sheets often state something like "designed using MIL-STD-810 test procedures." Since there are hundreds of them and they test different degrees of protection, the mere reference to MIL-STD-810 provides very little information. Find out which tests were performed, whether test reports are available, and whether the tests were done inhouse or by an independent testing lab. This is not to say that inhouse testing is suspect. I've seen the "torture chambers" of several of the major vertical market hardware manufacturers and came away impressed. Most of them perform tests inhouse, then, when satisfied that a product will pass independent muster, it is sent away to an outside lab.
In an effort to avoid the complexity and vagueness of MIL-STD references, some manufacturers provide IP (Ingress Protection) ratings for their equipment. IP ratings consist of a single number, such as IP44, and classify the degree of protection provided for electrical equipment by enclosures. The first number indicates, on a scale from 0 to 6, the protection against solid objects penetrating the housing. The second number gives, on a scale from 0 to 8, protection against penetration by liquids. For both numbers, a 0 means no protection and the highest number maximum protection. A rugged device may, for example, have an IP54 rating. The "5" means that the device offers complete protection against contact with live and moving parts and also offers protection from dust deposits. The "4" indicates protection against splashing from any direction.
The National Electrical Manufacturers Association (NEMA) provides yet another classification system. NEMA 250 describes a variety of different enclosures and how they hold up against different environmental impact.
Rugged computers are a bit like off-road vehicles where the spectrum ranges from fun "lifestyle" models such as the Toyota RAV4 all the way to the mighty Hummer. Only you can decide which one is right for you.